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Frequently Asked Questions

Everything you need to know about our surveys, process, turnaround and coverage.

Questions

A typical residential roof survey takes between 60 and 90 minutes on site. Commercial and larger properties may take longer depending on the roof area and complexity.

No. Our drone technology allows us to inspect every part of your roof safely from the air, eliminating the need for scaffolding, ladders or access equipment.

Light rain is acceptable, however heavy rain, strong winds or poor visibility will be rescheduled to ensure image quality and safe drone operation. We monitor conditions closely.

Your detailed report is delivered within 48 hours of the site visit, usually as a downloadable PDF with annotated photographs and recommendations.

We cover East Anglia — Suffolk, Norfolk and Cambridgeshire. For surveys just outside these counties, please get in touch and we will confirm whether we can attend and whether a small travel fee applies.

Still have questions?

Our team is happy to help. Get in touch and we'll answer anything you'd like to know.

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